Tandem is committed to providing its customers with professional and technical engineering designs and services of the highest quality, value and satisfaction, for a variety of building and industrial facilities. We are a progressive and flexible company focused on our customers’ needs and expectations. Creativity and technological leadership are applied in a multi‐disciplined approach, resulting in timely problem solving and delivery within budget. We endeavour to offer proactive solutions that have positive returns on investment.
WHAT QUALITY MEANS TO US
Quality is the foundation of our company and is fully embedded in our business. Our services are trusted and chosen by our clients to fulfill their engineering needs, delivered in our highest of standards. The Tandem Quality Operating System (SQOS) is fully aligned to ISO 9001:2015 standards and is implemented across our organization and verified by independent third-party certification bodies.
HOW DO WE OBTAIN QUALITY?
By providing a professional environment for our staff to develop their maximum potential and partnering with qualified specialists, we embody integrity, ethics, trust, respect and equal opportunity this sets the framework for our quality objectives. We encourage participation in community and professional affairs for continuous personal development.
HOW DO WE SUSTAIN QUALITY?
To sustain quality, we shall: abide by the professional engineering codes of conduct as licensed by regulatory professional bodies; focus on employee development by providing training tied to immediate and intermediate client service needs; assess risks and opportunities to create value and to effectively and efficiently build client relationships; focus on improved business strategy to increase sales and satisfy clients.